ECUC 46th Annual Conference

02/10/2019 - 02/13/2019 • Hotel Monteleone 214 Royal Street, New Orleans LA 70130

Schedule

  • 09 February
  • 10 February
  • 11 February
  • 12 February
  • 13 February

WWII Museum Tickets

09:00 AM 05:00 PM

Registration

03:00 PM 06:30 PM

Registration

07:30 AM 11:00 AM

Garden District Tour

09:00 AM 10:00 AM

Registration/Exhibitor SetUp

03:00 PM 06:00 PM

OM Financial Reception

05:00 PM 06:30 PM

Registration/Exhibitor Set Up

08:00 AM 04:30 PM

Exhibitor Set Up

08:00 AM 09:30 AM

PRE-CONFERENCE SESSIONS

09:30 AM 11:30 AM

BSA - Director's Essentials

09:30 AM 10:30 AM

Danielle  Thibodeux

Peer-to-Peer for Education Credit Unions

10:00 AM 11:30 AM

Susie  Fair

Financial Literacy - Director's Essentials

10:30 AM 11:30 AM

Danielle  Thibodeux

Exhibitors Open

11:00 AM 02:00 PM

Lunch

11:30 AM 12:30 PM

Welcome to New Orleans!

12:30 PM 02:00 PM

Sean Ardoin

Here's How Education Happens at BECU

02:00 PM 03:00 PM

Debbie Wege

Directors & Volunteer Forum

03:15 PM 04:45 PM

Debbie Wege

K-12 School Forum

03:15 PM 04:45 PM

Susie  Fair

University & College Credit Union Forum

03:15 PM 04:45 PM

Welcome Reception

06:00 PM 07:30 PM

Exhibitors Open

07:00 AM 09:30 AM

Breakfast with Exhibitors

07:15 AM 08:15 AM

Guest Breakfast Overflow

08:00 AM 09:00 AM

45 Ideas in 45 Minutes

08:15 AM 09:00 AM

The Convergence of Ecosystems, Emerging Demographics & Higher Ed

09:30 AM 10:30 AM

Jim Fong

Internet of Things - Your Next Security Breach

10:45 AM 11:45 AM

Jim  Stickley

Higher Ed Expert - Continue the Conversation

10:45 AM 11:45 AM

Jim Fong

Exhibitors Open

11:30 AM 01:30 PM

Networking Lunch - CEOs

11:45 AM 01:15 PM

Networking Lunch - Professionals

11:45 AM 01:15 PM

Networking Lunch - Directors

11:45 AM 01:15 PM

The Hidden Risk of The Auto Lending Boom

01:30 PM 02:30 PM

Karim  Habib

Reality Fairs - Educators Credit Union Shares Their Success

01:30 PM 02:30 PM

Cheryl  Kothe

Mary Lueneburg

Up Close with The Campus Agency ~ Univ & College CUs

01:30 PM 02:30 PM

Chris Nyland

Not Everything You Hear About Digital is True

02:45 PM 03:45 PM

Michael  Carter

Develop a Classroom of Biz Kid$

02:45 PM 03:45 PM

Danielle Brown

Of Course We Offer Student Loans ~ We're an Education CU

02:45 PM 03:45 PM

Jim  Holt

Exhibitors Open

03:30 PM 05:30 PM

Gen Z is Here. Is your Credit Union Ready?

04:00 PM 05:00 PM

Connor  Blakely

Happy Hour Co-hosted by CUNA Mutual Group & Strategic Resource Management

05:30 PM 07:00 PM

Exhibitors Open

07:00 AM 09:00 AM

Breakfast

07:15 AM 08:15 AM

Guest Breakfast Overflow

08:00 AM 08:30 AM

Junior Achievement & Prize Drawings

08:00 AM 08:30 AM

ECUC Annual Meeting

08:30 AM 09:00 AM

Financial Markets - Insights For 2020

09:00 AM 10:00 AM

Peter  Ricchiuti

Schools, University and Community: A Vision for Growth

10:15 AM 11:15 AM

Dan  Spence

Create Your Own Flight Plan

11:30 AM 12:30 PM

Dave Sanderson

Conference Closing

12:30 PM 12:45 PM

Exhibitors

Speakers

Jim Fong

Director of Reseach
University Professional and Continuing Education Association (UPCEA)
The Convergence of Ecosystems, Emerging Demographics and Higher Education

Growth industries have been historically built off the strengths of a country’s citizens and its education system. Over the past two decades, the U.S. has been fueled by a shift to a service and high tech economy, in conjunction with the growth of the Internet and mobile technologies. Higher education was able to serve as a catalyst for much of this growth, but new economy is quicker and more creative and potentially becoming less dependent on colleges and universities. Advances in technologies, such as robotics and artificial intelligence coupled with a distinctly different demographic will force higher education to adapt in new and challenging ways. This session examines the convergence of many market forces to better prepare the credit union leader with the new needs of higher education and its new student, the iGeneration.

12 February

12 February

Peter Ricchiuti

Business Professor
Tulane University
Financial Markets - Insights For 2020
The economy is inherently cyclical. While these cycles don’t necessarily repeat themselves, they usually rhyme. “The financial markets often foretell what’s ahead for the economy. This can illuminate opportunities and serve as valuable storm warnings for business leaders. A lot of this runs counter to what people are commonly hearing in the media. Attendees will learn the outlook for the deficit and interest rates; the outlook for energy prices; what to expect from politics moving forward and how all this impacts their credit union. While in New Orleans we have invited Tulane University’s Peter Ricchiuti (Ri-Chooty) back once again! From Jackson Hole to Jupiter, Peter has addressed more than 1100 groups around the world. He has been featured in BARRON’S, Kiplinger’s, The New York Times and The Wall Street Journal. He also hosts a popular weekly business show on National Public Radio in New Orleans called “Out To Lunch.”

13 February

Jim Stickley

CEO / Cyber Security Expert
StickleyOnSecurity
Internet of Things - Your Next Security Breach

Get ready!  In this session Jim Stickley will discuss new ways in which criminals are targeting organizations beyond normal desktop attacks. With a shift in focus to IoT devices, this session will highlight risks that until now have been overlooked by most organizations. As usual, Stickley with demonstrate real world examples, showing how everyday products in your home and office are providing criminals new opportunities to compromise not only IoT devices but also employee PC's as well. Attendees of this session will see the future of hacking before it makes main stream media and learn important information to help protect against these coming attacks.
Jim Stickley is a cybersecurity expert with over 20 years in the industry. He is a published author and a frequent guest on NBC’s Today Show. Stickley can be seen throughout the United States and other countries where he speaks at corporate events and security related conferences.

12 February

Debbie Wege

Cooperative Community Advocate
BECU
How Education Happens at BECU

In 1935, new employees for The Boeing Company were required to purchase their own tools before they could start work. This was the height of theGreat Depression. Finding m oney to buy tools was an insurmountable burden for many prospective employees. A Boeing employee, William Dodge, read an article in Readers Digest about the difference that credit unions were making across the world. Inspired, Dodge got a group of Boeing employees to talk about starting their own credit union.
That was then. Today BECU is over 1 million members and assets tipping $18 billion. Here to tell the BECU success strategy is Debbie Wege, Cooperative Community Advocate. Debbie highlights for attendees BECU's education and community programs and discusses how school and university credit unions are well positioned to leverage relationships with educators, students and the community to ignite growth. Flaunting the Huskies purple and gold!


11 February

11 February

Connor Blakely

Youth Entrepreneur & Gen Z Expert
The Campus Agency
Gen Z is Here. Is your Credit Union Ready?
Generation Z is comprised of those aged 23 and younger and influencing nearly $150 billion in discretionary spending. Growing up in a post digital world has made Gen Z more marketing-savvy and more selective with their brand affinities than previous generations. Helping old people better understand young people, Connor Blakely tells how brands can more authentically connect and engage Gen Z, along with the big mistakes brands make with Gen Z. At 14 years old, Connor founded YouthLogic, which was recently acquired by The Campus Agency, where he now serves as the Chief Marketing Officer. Connor is a popular speaker, consultant, and featured in publications like Forbes, Inc., Entrepreneur, and many others as the voice of Gen Z.

12 February

Dan Spence

Business Development Manager
Visions FCU
Schools, University and Community: A Vision for Growth
What started as an IBM credit union, Visions FCU headquartered in Upstate New York has evolved into a well-known, three state credit union. Visions sees the value of educating our future leaders through in-school and on campus branches. With 7 student-run branches and their new high tech student branch on the campus of Binghamton University, Visions is all in. Dan Spence, Business Development Manager tells us how and why this credit union has gone to great lengths to serve K-12, their strategies to serve the University population, and how enthusiasm starts at the top. Dan will showcase examples of how credit unions of any size can make a big difference, whether it’s gift cards or free concert tickets for students at Binghamton University, Visions FCU gives the community reasons to shout #ThanksVisions and #VisionsRocks!”

13 February

Chris Nyland

Chief Operating Officer
The Campus Agency
Up Close with The Campus Agency ~ University & College CUs

The Campus Agency of Boston, currently one of the top campus insiders. Their new wave, innovative approach is this: College students know college students better than anyone else. Chris shares The Campus Agency's capabilities and success stories in helping top brands including Google, YouTube, The New York Times, Grubhub, Nordstrom, Pepsi, Dockers, and Groupon to make lasting impressions with college consumers on campuses nationwide. CU leaders serving colleges and universities have a unique opportunity for up close dialog with Chris, exploring... How to stay relevant with college students, create a value proposition, and drive new student accounts in a competitive landscape of personal banking. Once they are students, how do you build upon your relationship and create strong customer/bank connections that will last beyond the 4 years of school and for a lifetime.

12 February

Danielle Brown

National Program Director, CUDE
National Credit Union Foundation
Developing a Classroom of Biz Kid$
The average high school student lacks the basic skills to manage personal finances. Discover how to make a lasting change in young people's lives using the award-winning Biz Kid$ program. Financed by America’s Credit Unions and broadcast on PBS stations to more than 108 million households, the Emmy-winning Biz Kid$ television show incorporates teaching methods and strategies to positively impact attitudes and behavior and minimize the risks of financial problems later in life. Learn how to engage students and help them develop life skills in saving, budgeting, investing, and giving back to the community. This session will introduce attendees to the resources of Biz Kid$ and give them global strategies for using Biz Kid$ in the classroom to change the financial future of the next generation. 

12 February

Jim Holt

Chief Development Officer / SVP
Student Choice
Of Course We Offer Student Loans ~ We're an Education CU 
Jim Holt with Student Choice has a pulse on the student loan market, designing programs and delivery for credit unions to successfully break into the the private student loan market. Jim brings his experience and insight to this session to help school and university credit unions leaders understand today's market to best serve students and parents. In New Orleans Jim will cover the hot issues such as student loan refinance and the emergence of FinTech players. Attendees will learn what to expect in the coming decade and opportunities for credit unions serving schools, universities and students, of which student loans are a natural fit.


12 February

Cheryl Kothe

Vice Chair
Educators Credit Union, Racine WI
Reality Fairs - Educators Credit Union Shares Their Success

CEO Linda Hoover, and her team at Educators Credit Union in Wisconsin has been offering a Reality Check Day program to local schools for over a decade. The program attempts to simulate adulthood so high school students becoming adults will understand the concept of planning a budget and paying for the cost of living. There's a App for That! To better simulate today's digital lifestyles,Educators enhanced the events with the Bite of Reality App, modernizing the experience for students while improving productivity for credit unions. Attendees will learn how to implement and organize a successful event, learn pitfalls, tour the Bite of Reality App to see the features and benefits of the App.

12 February

Mary Lueneburg

Board Chairperson
Educators FCU Racine, WI
Reality Fairs - Educators Credit Union Shares Their Success
CEO Linda Hoover, and her team at Educators Credit Union in Wisconsin has been offering a Reality Check Day program to local schools for over a decade. The program attempts to simulate adulthood so high school students becoming adults will understand the concept of planning a budget and paying for the cost of living. There's a App for That! To better simulate today's digital lifestyles,Educators enhanced the events with the Bite of Reality App, modernizing the experience for students while improving productivity for credit unions. Attendees will learn how to implement and organize a successful event, learn pitfalls, tour the Bite of Reality App to see the features and benefits of the app.


































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































































12 February

Karim Habib

Director of Lending Solutions
CUNA Mutual Group
The Hidden Risk of The Auto Lending Boom
While credit unions are enjoying the recent surge in auto lending, digging deeper into the numbers reveals some potentially troubling trends. During this enlightening session, you’ll gain insights into why your most loyal members may be vulnerable, why you’re not marketing as effectively as you think, and steps to take to strengthen your member relationships.
Karim Habib is Director of Lending Solutions with CUNA Mutual Group. In this role he is responsible for providing leadership and specialized knowledge of the Lender Development Program (LDP) and is responsible for a team of Sales Managers and Lending Protection Managers who deliver lending expertise, coaching, sales training, financial industry insights and Channel Optimization to credit Unions.





12 February

Michael Carter

EVP - Digital Practice
Strategic Resource Management

12 February

Sean Ardoin

Kreole Rock and Soul Artist & Educator
Unique Motivation for Unique Students

We bring the streets of New Orleans into the hotel and on stage with Sean Ardoin, our conference opener.

Sean will be entertaining us with kreole rock and soul and then getting down to business as he shares his unique program that challenges students and educators to be more than just spectators in the learning process.

Hear his secret to connecting with kids and serving educators, Cajun style!

11 February

Dave Sanderson

Inspirational survivor, speaker and author
Create Your Own Flight Plan
When US Airways Flight 1549, or “The Miracle on the Hudson” ditched into the Hudson River on January 15, 2009, Dave Sanderson not only survived the “crash” but also started to realize that the moments that made up his life prepared him for what was about to happen. In this stirring presentation, Sanderson reveals the inner strength it took to make it through the day, and how you can grow from challenges throughout your personal and business life and how resiliency, leadership, and state management can help you not only overcome any obstacle but grow and thrive!

13 February

Susie Fair

CCUE, CMS, Senior Vice President of Credit Union Support
Louisiana Credit Union League
Education Credit Union Peer-to-Peer Analysis - New for 2019

Expect an informative and lively discusion that examines education niche credit unions across the nation and how we stack up against the broader population. Utilizing the powerful financial analysis software for credit unions, Susie presents Callahan & Associates' Peer-to-Peer assessment and analysis for education credit unions, conference credit unions and individual assessments for each credit union. Susie will facilitate an engaging discussion with CEO's, management and financial minded volunteers to explore areas of strength and opportunities unique to our credit unions serving schools, universities, and those with the strategic focus of education. 


11 February

11 February

Danielle Thibodeux

Assistant Vice President
Louisiana Credit Union League
Financial Literacy for Directors & Volunteers 
Get the knowledge you need to understand your credit union’s financial condition and satisfy NCUA Regulation 701.4 (b)(3). You will learn about the credit union’s financial statements, along with the basics knowledge of key ratios, profit and capital, trend analysis, risk management, and asset/liability management.

Bank Secrecy Act (BSA) Compliance Training for Volunteers
Examiners are looking for this training…volunteers need to be familiar with BSA requirements. Attendees will walk through an overview and historical background of BSA and learn the specifics every board must actively keep up with, such as BSA policy, risk assessment, ongoing training, and Suspicious Activity Report filings.

11 February

11 February

CUNA Mutual Group

Conference Sponsor
CUNA Mutual Group is a financially strong insurance and investment company. For generations, we've partnered with credit union leaders to protect and grow their businesses, and help people plan, protect and invest for their future. 

Janet McDonald 

Strategic Resource Mgmt

ECUC Business Partner ~ Gold
Founded in 1992, Strategic Resource Management (SRM) is an independent consulting firm that helps credit unions reduce expenses, generate revenue and maximize bottom line performance. Drawing on its extensive experience, market insight, and robust proprietary benchmarking database, SRM helps credit unions performance without sacrificing quality or valued vendor relationships. Services include benchmarking, negotiation, contract development, implementation, management, audit, and tracking. 

Ben Mrva 
bmrva@srmcorp.com

IWS

ECUC Business Partner ~ Gold
For over 27 years, IWS Acquisition Corp. (IWS) has protected credit union members with vehicle protection products: Vehicle Service Agreements (VSA), Mechanical Breakdown Insurance (MBI), Guaranteed Asset Protection (GAP) and Appearance Protection (RestoraGuard). IWS delivers non-interest income for credit union, protection for the member and a great member experience.

Contact: Mike Leon, Vice President of Sales
Direct: 630-626-0722 – mleon@iwsgroup.com

Omnicommander

ECUC Business Partner ~ Exhibitor
Websites Built In 30 Days. Seriously!

OMNICOMMANDER delivers the most modern website design in the industry. Credit Unions that leverage our platform quickly and intuitively understand how we eliminate confusing websites with our clean and clear layout. We build, manage, and maintain your website so you don't have to worry about it.

Let us design your new beautiful, responsive, ADA compliant website that will work on any type of device... desktop, laptop and mobile. And for all users!

AffirmX

ECUC Business Partner ~ Exhibitor
My Risk InboX, is a suite of affordable priced tools designed to make compliance more manageable for credit unions. Exclusively for ECUC Members and a benefit of belonging, ECUC member credit unions receive a paid annual membership to MyRiskInboX. That's a $500 value! For more information please contact AffirmX at info@affirmx.com 888.972.3624

Heather Riley 

MyBoardPacket

ECUC Business Partner ~ Virtual Sponsor
MyBoardPacket is known as the most simple to use, secure and affordable online board packet solution. A low monthly fee, with no setup fee, no annual contracts, free customer support and unlimited users! We use MyBoardPacket.com here at ECUC and we love it!
Learn more, go here "ECUC Member Discount" and insert "ECUC Member Discount" in referral box. Exclusive discount of 25% for ECUC Members! Additional discounts are granted for small asset size credit unions!

ShareOne

Gold Sponsor
Located in Memphis Tennessee, we serve credit unions on a national scale providing in-house, hosted, and service center core processing software, as well as Internet solutions.

CUSO - Credit Union Service Organization, Share One is owned by our employees and our credit union clients. Our CUSO board of directors is comprised of credit union professionals who provided input on the design of our system that was created specifically for the credit union environment.

Experience - We have over four decades of experience working with credit unions with asset sizes ranging to over $1.6 billion and membership numbers to over 100,000. Every credit union we serve is unique and each receives exceptional customer service.

Financial Stability - Share One is financially stable. We have achieved a track record of growth and profitability while remaining accountable to our CUSO shareholders. We are not owned by a corporate conglomerate and have no plans for a merger.

Safety and Soundness - Share One meets and conforms to NCUA regulatory standards - SSAE 16, SOC 2, Penetration testing, Disaster Recovery testing and PCI records have been reviewed and all have been rated satisfactory. www.ShareOne.com 

Scott Eungard, VP Sales
seungard@shareone.com

Michael Curtis, National Account Executive
mcurtis@shareone.com

AutoLink

Gold Sponsor
Auto Link™ is a complete member marketing package for your credit union that will increase auto loan revenue by engaging your members in the new digital world.

John M. Floyd & Associates

Gold Sponsor
For more than three decades, John M. Floyd and Associates has delivered solid results to over 2,200 clients in all 50 states. That translates to billions in increased pre-tax earnings for our clients, as a direct result of our programs and strategies. Whether it's recovering lost revenue, uncovering savings opportunities, serving your account holders better, finding the perfect personnel fit or delivering a 100% compliant overdraft program, JMFA has the right solutions to help you not only meet, but exceed your goals.

We offer a comprehensive line of programs, support and consulting services on earnings enhancement, expense reduction, improving processes and organizational workflow and recruitment services for the executive-level to project and contract staffing.

Kearley & Company

Gold Sponsor
A strategic marketing and branding firm founded in 1981 and tucked away in our corner of Fort Worth, Texas. We serve clients from coast-to-coast, and our expertise reaches across several industries. We specialize in financial institutions (credit unions, specifically), healthcare, and various b-to-b and b-to-c industries. Our creative team works hard every day to innovate and inspire in an effort to expand business for our clients.

Royal Admin Services

Gold Sponsor
Rock-Solid Stability
You need to be assured that you and your members will be serviced for years and years to come, and we understand the importance of having protected funds.

That’s why we offer you the opportunity to have your programs fully backed by the most reputable insurer’s in the extended service contract industry.

Our partnerships with these insurers allows us to administer programs that give your members the security they want. This means that your members can rest assured that the product you are selling is a sound investment.

Building a relationship of trust with your members is essential to the success of your business. Royal is a partner on which you can build solid, long-term relationships.

Smartstep Solutions

Gold Sponsor
SmartStep Solutions is a trusted provider of Courtesy Overdraft Privilege programs. Whether you want to start a new program or improve upon an existing one, SmartStep has a plan to improve financial performance, expand member participation and is paid on a performance basis; all with a 100% Compliance Guarantee. For more information visit our website and contact our sales representative.

Deleon and Stang

Virtual Sponsor
At DeLeon & Stang, we understand the regulatory and compliance challenges credit unions face and how daunting it can be to stay on top of the latest industry changes. Our specialists are dedicated to providing timely reports and continually monitor rules and regulations. In addition, we remain abreast of the latest industry updates through continuing education provided by the AICPA, MACPA and in-house training.

DeLeon & Stang is the 22nd largest CPA firm in the United States serving credit unions. Our auditors are BSA/OFAC trained and have many years of experience performing these reviews, as well as other financial audits and compliance reviews.
We serve a broad range of credit unions including federal and state credit unions. Our specialists can assist in the following areas:
  • Audits and reviews
  • Agreed-upon procedures—NCUA required
  • Internal audit outsourcing
  • Consulting services
  • Compliance services
  • Specialty services
  • Risk and fraud assessments
  • Strategic planning
  • Policy and procedure development
  • Allowance for loan loss assessments
  • QDP policy and procedure reviews
  • Board retreats
  • Ethics and compliance programs
  • Anti-Money Laundering (AML) compliance
  • OFAC

OM Financial Group

Event Sponsor / Corporate Attendee
O.M. Financial Group is an independent financial services company with offices throughout the country. O.M. specializes in Credit Union Supplemental Executive Retirement Plans (SERPs), designed to both reward and retain key executives. O.M. pioneered Collateral Assignment Split Dollar SERPs, helping credit unions offer competitive, cost-effective employee benefit solutions.

Check Printing Solutions

Exhibitor
Check Printing Solutions is a single source solution for all your financial printing needs.

We provide member check printing, money orders, official checks, financial forms, loan payment books, and HELOC/Skip A Pay product for credit unions.

Our check printing offering is unique to any other vendor. We focus on providing service and attention to you, including your own dedicated service representative.

No contracts. No add on fees for related product and services. We invite you to discover the difference offered by CPS!

MembersTrust

Exhibitor
Members Trust Company is America's only nationally chartered, credit union owned trust company. Through our partner credit unions, we provide wealth management and trust services to credit union members throughout the country. Additionally, our Employee Benefit Funding Trust and Charitable Donation Account allow a credit union to make investments outside the constraints of Part 703 to recover the costs of employee benefits and charitable contributions.

With more than $2.5 Billion in AUM, we are well equipped to serve your members and your credit union. Our senior team includes five attorneys and four investment professionals who hold the prestigious CFA designation.




StickelyOnSecurity

Exhibitor
For organizations, the idea of trying to keep your customers up to date about the latest security risks can be a full time job. With identity theft threats, scams, malware and other types of attacks continually evolving, the days of simply writing a couple paragraphs about security tips is simply no longer enough.

Through the SoS solutions, Stickley on Security has developed two security awareness and education options that are designed to not only meet your organizations budget, but actually keep your customers and executives up to date with the very latest threats. More importantly, each solution can be implemented into your existing website within just a few minutes!

Symitar

Exhibitor
Develops, markets, maintains and supports integrated data processing systems for in-house automation of standard banking and accounting applications in commercial banks and other financial institutions.

The Berenstain Bears

Exhibitor
The Berenstain Bears Financial Literacy Program is a youth education and marketing suite developed exclusively for credit unions in response to the documented need to introduce financial education to young learners. Children are exposed to age-appropriate money management concepts through hands-on activities as they learn the many benefits of credit union membership. The program resonates with generations of adults who grew up with The Berenstain Bears and trust them.

WWII Museum Tickets

09:00 AM 05:00 PM 945 Magazine St, New Orleans, LA 70130



Tickets will be waiting for you at hotel check-in Friday. Additional tickets can be purchased at the Museum. Tickets include access to all museum exhibits and "Beyond All Boundaries" movie. Arrange your own transportation.  Enjoy!      
945 Magazine St, New Orleans, LA 70130

Registration

03:00 PM 06:30 PM Lobby

Open for attendees, sponsors and exhibitors. Exhibitors set up - see schedule for hours.

Registration

07:30 AM 11:00 AM Lobby

Open for attendees, sponsors and exhibitors. See schedule for exhibit set up hours.

Garden District Tour

09:00 AM 10:00 AM Hotel Lobby

Meet in the hotel lobby by 8:30 for 9 am depart.  Lunch provided, estimated return time is 2 pm.  If you need special dietary or transportation accommodations please notify staff karenmeyer@ecuc.org in advance, at least 48 hours.  

Registration/Exhibitor SetUp

03:00 PM 06:00 PM Queen Anne Registration

Exhibitors must be set up by 10:00 am Monday in the Queen Anne Ballroom.  
Attendees & All Guests Welcome

OM Financial Reception

05:00 PM 06:30 PM Riverview Room on the Rooftop

Bruce Smith and Tim Strandquist of OM Financial Group welcome all attendees and all guests to the rooftop to enjoy cocktails and light fare on Sunday evening before heading out into the French Quarter for dinner.  Thank you Bruce & Tim!   

Registration/Exhibitor Set Up

08:00 AM 04:30 PM Queen Anne Ballroom

Credit Union Registration

Exhibitor Set Up

08:00 AM 09:30 AM Queen Anne Ballroom

Exhibitors must be set up by 10:00 am in the Queen Anne Ballroom
Attendees, Exhibitors

PRE-CONFERENCE SESSIONS

09:30 AM 11:30 AM Iberville Ballroom Area

BSA - Director's Essentials

09:30 AM 10:30 AM Iberville B

Speakers

Peer-to-Peer for Education Credit Unions

10:00 AM 11:30 AM Iberville A

Speakers

Financial Literacy - Director's Essentials

10:30 AM 11:30 AM Iberville B

Speakers

Exhibitors Open

Exhibitors Open

11:00 AM 02:00 PM

Attendee & Exhibitor Meal
Exhibitors Open

Lunch

11:30 AM 12:30 PM Queen Anne Ballroom

Exhibitors Open

Welcome to New Orleans!

12:30 PM 02:00 PM Queen Anne Ballroom

We bring the streets of New Orleans into the hotel and on stage with Sean Ardoin, our conference opener.  Sean will be entertaining us with kreole rock and soul and then getting down to business as he shares his unique program that challenges students and educators to be more than just spectators in the learning process.  Hear his secret to connecting with kids and serving educators, Cajun style!

Speakers

Here's How Education Happens at BECU

02:00 PM 03:00 PM Iberville AB

In 1935, new employees for The Boeing Company were required to purchase their own tools before they could start work. This was the height of the Great Depression. Finding money to buy tools was an insurmountable burden for many prospective employees. A Boeing employee, William Dodge, read an article in Readers Digest about the difference that credit unions were making across the world. Inspired, Dodge got a group of Boeing employees to talk about starting their own credit union.

That was then. Today BECU is over 1 million members and assets tipping $18 billion. Here to tell the BECU success strategy is Debbie Wege, Cooperative Community Advocate. Debbie highlights for attendees BECU's education and community programs and discusses how school and university credit unions are well positioned to leverage relationships with educators, students and the community to ignite growth.  Flaunting the Huskies purple and gold...


Speakers

Directors & Volunteer Forum

03:15 PM 04:45 PM Iberville A


Debbie Wege of BECU will bring her broad background and experience to lead directors and volunteers in engaging discussion covering topics of the group's choice. Here's where volunteers of school and university credit unions have an opportunity to see how other volunteer leaders from across the nation and across assets sizes function. Attendees will explore ideas, and hear successes from their peers serving as volunteer leaders.

Speakers

K-12 School Forum

03:15 PM 04:45 PM Iberville B


Louisiana Credit Union League's Susie Fair will facilitate this forum to identify and tackle the issues that impact school credit unions. Student-run branches, banking days, teacher resources, reality fairs, scholarships, and more. Expect to hear great ideas, discuss challenges and make lasting connections with peers. 

Speakers

University & College Credit Union Forum

03:15 PM 04:45 PM Iberville C


Dan Berry, CEO of Duke Credit Union will lead this open and casual forum bringing together the leaders of university and college credit unions. Expect engaging dialog covering an array of topics such as: on-campus branches, recruiting students, reaching and retaining alumni, university relations, international students, and more! Here's a great opportunity to build relationships then stay connected long after the conference ends!
Attendee & Exhibitor Meal
Exhibitors Open
Registered Guests Welcome

Welcome Reception

06:00 PM 07:30 PM

Exhibitors Open

Exhibitors Open

07:00 AM 09:30 AM

Exhibitors Open
Registered Guests Welcome

Breakfast with Exhibitors

07:15 AM 08:15 AM Queen Anne Ballroom

Registered Guests Welcome

Guest Breakfast Overflow

08:00 AM 09:00 AM

Attendees, Exhibitors
Exhibitors Open

45 Ideas in 45 Minutes

08:15 AM 09:00 AM Queen Anne Ballroom

The Convergence of Ecosystems, Emerging Demographics & Higher Ed

09:30 AM 10:30 AM Iberville AB

Growth industries have been historically built off the strengths of a country’s citizens and its education system. Over the past two decades, the U.S. has been fueled by a shift to a service and high tech economy, in conjunction with the growth of the Internet and mobile technologies. Higher education was able to serve as a catalyst for much of this growth, but new economy is quicker and more creative and potentially becoming less dependent on colleges and universities. Advances in technologies, such as robotics and artificial intelligence coupled with a distinctly different demographic will force higher education to adapt in new and challenging ways. This session examines the convergence of many market forces to better prepare the credit union leader with the new needs of higher education and its new student, the iGeneration.

Speakers

Internet of Things - Your Next Security Breach

10:45 AM 11:45 AM Iberville AB

In this session Stickley will discuss new ways in which criminals are targeting organizations beyond normal desktop attacks. With a shift in focus to IoT devices, this session will highlight risks that until now have been overlooked by most organizations. As usual, Stickley with demonstrate real world examples, showing how everyday products in your home and office are providing criminals new opportunities to compromise not only IoT devices but also employee PC's as well. Attendees of this session will see the future of hacking before it makes main stream media and learn important information to help protect against these coming attacks.

Jim Stickley is a cybersecurity expert with over 20 years in the industry. He is a published author and a frequent guest on NBC’s Today Show. Stickley can be seen throughout the United States and other countries where he speaks at corporate events and security related conferences.

Speakers

Higher Ed Expert - Continue the Conversation

10:45 AM 11:45 AM Iberville C

What is the Impact on Education Credit Unions ?
Following his general session talk on the trends in higher education, Jim Fong will lead round table discussions for University Credit Unions and Credit Unions by Assets (small, medium, large). Here credit unions will have an opportunity to continue the conversation to discuss the education industry insights, what it means to the credit union, and how to best position the credit union for opportunity to serve education SEGs and students.

Speakers

Exhibitors Open

Exhibitors Open

11:30 AM 01:30 PM

CEOs Only

Networking Lunch - CEOs

11:45 AM 01:15 PM Queen Anne A

Professional Staff Only

Networking Lunch - Professionals

11:45 AM 01:15 PM Queen Anne B

Exhibitors Open
Registered Guests Welcome

Networking Lunch - Directors

11:45 AM 01:15 PM Queen Anne Ballroom

The Hidden Risk of The Auto Lending Boom

01:30 PM 02:30 PM Iberville A

While credit unions are enjoying the recent surge in auto lending, digging deeper into the numbers reveals some potentially troubling trends. During this enlightening session, you’ll gain insights into why your most loyal members may be vulnerable, why you’re not marketing as effectively as you think, and steps to take to strengthen your member relationships.
Karim Habib is Director of Lending Solutions with CUNA Mutual Group. In this role he is responsible for providing leadership and specialized knowledge of the Lender Development Program (LDP) and is responsible for a team of Sales Managers and Lending Protection Managers who deliver lending expertise, coaching, sales training, financial industry insights and Channel Optimization to credit Unions.

Speakers

Reality Fairs - Educators Credit Union Shares Their Success

01:30 PM 02:30 PM Iberville B

CEO Linda Hoover, and her team at Educators Credit Union in Wisconsin has been offering a Reality Check Day program to local schools for over a decade. The program attempts to simulate adulthood so high school students becoming adults will understand the concept of planning a budget and paying for the cost of living. There's a App for That! To better simulate today's digital lifestyles,Educators enhanced the events with the Bite of Reality App, modernizing the experience for students while improving productivity for credit unions. Attendees will learn how to implement and organize a successful event, learn pitfalls, tour the Bite of Reality App to see the features and benefits of the app.

Speakers

Up Close with The Campus Agency ~ Univ & College CUs

01:30 PM 02:30 PM Iberville D

The Campus Agency of Boston, currently one of the top campus insiders. Their new wave, innovative approach is this: College students know college students better than anyone else. Chris shares The Campus Agency's capabilities and success stories in helping top brands including Google, YouTube, The New York Times, Grubhub, Nordstrom, Pepsi, Dockers, and Groupon to make lasting impressions with college consumers on campuses nationwide. CU leaders serving colleges and universities have a unique opportunity for up close dialog with Chris, exploring... How to stay relevant with college students, create a value proposition, and drive new student accounts in a competitive landscape of personal banking. Once they are students, how do you build upon your relationship and create strong customer/bank connections that will last beyond the 4 years of school and for a lifetime.

Speakers

Not Everything You Hear About Digital is True

02:45 PM 03:45 PM Iberville A

Not Everything You Hear About Digital is True...Why Credit Unions Should Be Hopeful.

What worries many of the leaders of credit unions the most? Deposits? Digital? Payments? Branch consolidation? Recent interviews with them revealed that it was none of these. Instead, their primary concern was that the credit union model was losing its distinctiveness.

These executives are right to be worried. In a society that is increasing living life in the digital world, the high touch, community/member centric credit union model is not enough. A recent Nielsen report indicated that while the majority of respondents would prefer not to do business with the largest institutions, 49% of those that chose to bank with these behemoths do so for a better digital experience. For most consumers, digital is primary and the type of institution is secondary.

But the news is not all bad. In fact, never has there been a better time for community-based credit unions to be hopeful about their digital future. This presentation will explain why and provide a set of guidelines for increasing your credit unions competitive leverage in the marketplace.


Speakers

Develop a Classroom of Biz Kid$

02:45 PM 03:45 PM Iberville B

The average high school student lacks the basic skills to manage personal finances. Discover how to make a lasting change in young people's lives using the award-winning Biz Kid$ program. Financed by America’s Credit Unions and broadcast on PBS stations to more than 108 million households, the Emmy-winning Biz Kid$ television show incorporates teaching methods and strategies to positively impact attitudes and behavior and minimize the risks of financial problems later in life. Learn how to engage students and help them develop life skills in saving, budgeting, investing, and giving back to the community. This session will introduce attendees to the resources of Biz Kid$ and give them global strategies for using Biz Kid$ in the classroom to change the financial future of the next generation.

Speakers

Of Course We Offer Student Loans ~ We're an Education CU

02:45 PM 03:45 PM Iberville D

Jim Holt with Student Choice has a pulse on the student loan market, designing programs and delivery for credit unions to successfully break into the the private student loan market. Jim brings his experience and insight to this session to help school and university credit unions leaders understand today's market to best serve students and parents. In New Orleans Jim will cover the hot issues such as student loan refinance and the emergence of FinTech players. Attendees will learn what to expect in the coming decade and opportunities for credit unions serving schools, universities and students, of which student loans are a natural fit.


Speakers

Exhibitors Open

Exhibitors Open

03:30 PM 05:30 PM

Gen Z is Here. Is your Credit Union Ready?

04:00 PM 05:00 PM Queen Anne Ballroom

Generation Z is comprised of those aged 23 and younger and influencing nearly $150 billion in discretionary spending. Growing up in a post digital world has made Gen Z more marketing-savvy and more selective with their brand affinities than previous generations. Helping old people better understand young people, Connor Blakely tells how brands can more authentically connect and engage Gen Z, along with the big mistakes brands make with Gen Z. At 14 years old, Connor founded YouthLogic, which was recently acquired by The Campus Agency, where he now serves as the Chief Marketing Officer. Connor is a popular speaker, consultant, and featured in publications like Forbes, Inc., Entrepreneur, and many others as the voice of Gen Z.

Speakers

Attendees & All Guests Welcome

Happy Hour Co-hosted by CUNA Mutual Group & Strategic Resource Management

05:30 PM 07:00 PM Riverview Room on the Rooftop

After a full day take the elevator to the Rooftop Riverview Room to enjoy Happy hour drinks and eats with CUNA Mutual Group and SRM.
Exhibitors Open

Exhibitors Open

07:00 AM 09:00 AM

Attendee & Exhibitor Meal
Exhibitors Open
Registered Guests Welcome

Breakfast

07:15 AM 08:15 AM Queen Anne Ballroom

Registered Guests Welcome

Guest Breakfast Overflow

08:00 AM 08:30 AM Queen Anne A

Junior Achievement & Prize Drawings

08:00 AM 08:30 AM Queen Anne Ballroom

ECUC Annual Meeting

08:30 AM 09:00 AM Iberville D

Financial Markets - Insights For 2020

09:00 AM 10:00 AM Iberville AB

The economy is inherently cyclical. While these cycles don’t necessarily repeat themselves, they usually rhyme. “The financial markets often foretell what’s ahead for the economy. This can illuminate opportunities and serve as valuable storm warnings for business leaders. A lot of this runs counter to what people are commonly hearing in the media. Attendees will learn the outlook for the deficit and interest rates; the outlook for energy prices; what to expect from politics moving forward and how all this impacts their credit union. While in New Orleans we have invited Tulane University’s Peter Ricchiuti (Ri-Chooty) back once again! From Jackson Hole to Jupiter, Peter has addressed more than 1100 groups around the world. He has been featured in BARRON’S, Kiplinger’s, The New York Times and The Wall Street Journal. He also hosts a popular weekly business show on National Public Radio in New Orleans called “Out To Lunch.”

Speakers

Schools, University and Community: A Vision for Growth

10:15 AM 11:15 AM Iberville AB

What started as an IBM credit union, Visions FCU headquartered in Upstate New York has evolved into a well-known, three state credit union. Visions sees the value of educating our future leaders through in-school and on campus branches. With 7 student-run branches and their new high tech student branch on the campus of Binghamton University, Visions is all in. Dan Spence, Business Development Manager tells us how and why this credit union has gone to great lengths to serve K-12, their strategies to serve the University population, and how enthusiasm starts at the top. Dan will showcase examples of how credit unions of any size can make a big difference, whether it’s gift cards or free concert tickets for students at Binghamton University, Visions FCU gives the community reasons to shout #ThanksVisions and #VisionsRocks!”

Speakers

Registered Guests Welcome

Create Your Own Flight Plan

11:30 AM 12:30 PM Queen Anne Ballroom

Create Your Own Flight Plan Closing Keynote Dave Sanderson - Inspirational survivor, speaker and author
When US Airways Flight 1549, or “The Miracle on the Hudson” ditched into the Hudson River on January 15, 2009, Dave Sanderson not only survived the “crash” but also started to realize that the moments that made up his life prepared him for what was about to happen. In this stirring presentation, Sanderson reveals the inner strength it took to make it through the day, and how you can grow from challenges throughout your personal and business life and how resiliency, leadership, and state management can help you not only overcome any obstacle but grow and thrive!

Speakers

Conference Closing

12:30 PM 12:45 PM Queen Anne Ballroom